💸 Return and Refund Policy

SecureMajestic Studio – WONDERE SPHERE LLC
Last updated: 30/07/2025

🔄 Final Sale – Digital Products

Due to the nature of our products, all sales are final.
Please read our refund and return conditions carefully before making a purchase.

All products sold on SecureMajestic Studio are digital goods, delivered electronically via email.
Therefore, no returns or exchanges are offered once the product has been sent—whether it has been downloaded or not.

✅ Refund Eligibility

We only issue refunds in exceptional cases, such as:

  • Duplicate purchase: You were charged more than once for the same order.
  • Non-delivery: The product was not delivered and no manual response was provided within 5 business days.
  • Technical issue: The file was corrupted due to an error on our side and could not be replaced.

If your case falls under one of these categories, please contact us at:
📧 info@securemajestic.com

Include the following details:

  • Your order number
  • Proof of payment
  • A brief explanation of the issue

We will review your request and respond within 3–5 business days.

🎯 Custom Orders

Custom kits are non-refundable once delivered, as they are manually created and tailored specifically to your business needs.

If there is a technical issue or a problem with the custom delivery, you may contact us to request a correction.
However, refunds are not guaranteed in these cases.

⚠️ Chargebacks

Before initiating a dispute or chargeback, we kindly ask that you contact us directly.
We are committed to resolving all concerns professionally and fairly.

📌 Policy Acceptance

By purchasing any product from SecureMajestic Studio (WONDERE SPHERE LLC), you automatically accept this Return and Refund Policy in full.